Refund Policy

Last updated: March 30, 2026

1. Try Before You Buy

Brow offers a full-featured free tier with 40+ tools. We encourage you to try brow Free before upgrading to Brow Pro. This way, you can evaluate the app and ensure it meets your needs before making a purchase.

2. Refund Eligibility

If you purchased a Brow Pro subscription and are not satisfied, you may request a refund within 14 days of your initial purchase. Refund requests must be submitted to [email protected].

Refunds apply to the initial subscription purchase only. Auto-renewal charges are not eligible for a refund, as you may cancel your subscription at any time before the renewal date.

3. When Refunds May Be Declined

We reserve the right to decline a refund in the following cases:

• The refund request is made more than 14 days after the initial purchase.
• The product was purchased for the wrong platform (brow is macOS only).
• There is evidence of refund abuse or fraudulent activity.
• The request is for a price difference or retroactive coupon application.

4. How to Request a Refund

To request a refund, email [email protected] with:

• Your email address used for the purchase
• The date of purchase
• The reason for your refund request

We aim to process all refund requests within 7 to 10 business days.

5. Cancellation

You may cancel your Brow Pro subscription at any time. Cancellation takes effect at the end of your current billing period — you will continue to have access to Pro features until then. No partial refunds are issued for unused time within a billing period.

6. After a Refund

Upon receiving a refund, your Brow Pro license will be revoked and you will be downgraded to Brow Free. You may continue using all free features without interruption.

7. Third-Party Purchases

If you purchased Brow Pro through a third-party platform, please contact that platform directly for refund assistance, as we cannot process refunds for purchases made outside our direct channels.

8. Contact

For any questions about this Refund Policy, reach out to us at [email protected].